Last Updated: [Current Date]

Your satisfaction matters to me. As an independent seller, I aim to handle returns fairly and personally.

1. Eligibility for Returns

You may request a return if:

• Item is unused, in original packaging​ with tags

• Request is submitted within 30 days​ of delivery

• Product is defective, damaged, or incorrect

Note: Digital downloads, custom items, and personal care products are final sale.

2. The Refund Process

• Upon receiving your return:

  • I’ll inspect items within 3 business days

  • Approved refunds go to your original payment method​

  • Processing takes 3–10 business days​ (varies by bank)

3. Non-Refundable Cases

Refunds cannot be issued for:

• Items returned after 30 days

• Damage from misuse or improper care

• Final sale/clearance items

• Original shipping fees (unless I made an error)

4. How to Initiate a Return

Email me directly at support@canopygoods.live​ with:

• Your order number

• Reason for return

• Photos (if claiming damage/defect)

I’ll respond within 24–48 hours​ with:

• Personalized instructions

• My return address:

  4360 Southvale Dr, Decatur, GA 30034​

You’ll cover return shipping unless the return is due to my error.