Last Updated: [Current Date]

As an independent seller, I strive to deliver your orders safely and efficiently. This policy covers all shipments from Canopy Goods.

1. Shipping Carriers

I primarily use:

• USPS​ (United States Postal Service)

• FedEx​

• UPS​

  Carrier selection depends on package size, destination, and cost efficiency.

2. Processing Time

• Orders placed before 3:00 PM EST​ on business days (Mon-Fri) ship same day

• Weekend/holiday orders ship next business day

• Allow 1-2 business days​ for order processing before shipment

3. US Shipping

Remote areas (Alaska, Hawaii, Puerto Rico):

• Add 3-5 business days to estimates

• Additional $7.50 surcharge

4. International Shipping

• Available to select countries

• Costs calculated at checkout

• Customers responsible for customs fees

• Delivery times vary (10-30 business days)

5. Special Items

Fragile/valuable items:

• Require signature confirmation (+$3.50)

• Shipped with extra protective packaging

6. Tracking & Support

All orders include:

• Tracking number via email

• Support contact: support@canopygoods.live​

• Phone: +1 (585) 575-7796​

7. Shipping Address Policy

• Double-check your address at checkout

• Returns due to incorrect addresses: customer pays reshipping

• My return address:

  4360 Southvale Dr, Decatur, GA 30034​

8. Force Majeure

I’m not liable for delays caused by:

• Severe weather

• Carrier strikes

• Natural disasters

• Pandemics

9. Policy Updates

I may update these terms occasionally. Current version always at:

https://canopygoods.live/shipping-policy